Locktera disables users rather than deleting them. Disabling users allows you to preserve access to their activity, library files, and history for auditing purposes. 

Manually Disable a User

You can manually disable a user's account by disabling the user from the User Management screen. This option takes effect immediately.

There must always be at least one Super administrator assigned at all times. To disable a super-administrator's account, you must first add a second Super administrator and then revoke the first administrator’s privileges.

Automatic User Deletion

Users provisioned through SCIM are automatically de-provisioned through their respective systems.

Impact of Deleting a User

While deleting a user account removes their associated logs, certain configurations remain unaffected:

• Share Links: Any Share Links created by the deleted user will remain active. Administrators retain full control over these links and can modify or revoke them as needed.

• Folder Settings: Any folder configurations made by the deleted user will continue to function, except for notifications directed to that user.

• Automations: Automations created by the deleted user will remain active. Administrators can monitor or modify these automations.

• Files and Folders: Deleting a user does not affect their stored files or folders, nor does it release the storage they used.